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FortisBC is offering incentives for commercial high-efficiency air source heat pumps and heat pump water heaters for co-ops, Indigenous housing providers, and non-profit or charity providing services to income-qualified people.

Available Incentives

  • Heat pump water heater and heat pump rebates will be doubled for eligible models purchased between October 1 and December 31, 2020.
  • Energy efficiency ratings are based on ENERGY STAR® certification requirements, available at energystar.gov and Consortium for Energy Efficiency (CEE) Tiers for heat pump efficiency, available at ceedirectory.org

Heat pump water heaters

Type Requirements Incentive
ENERGY STAR® Heat Pump Water Heater
  • $1,000 per water heater
  • Or $2,000 for eligible products purchased between October 1 and December 31, 2020



Heat pump space heating

Type Requirements Incentive
Cold Climate heat Pump
  • $500 per ton
  • Or $1,000 for eligible products purchased between October 1 and December 31, 2020
Packaged Terminal Heat Pump
  • $80 per unit
  • Or $160 for eligible products purchased between October 1 and December 31, 2020
Variable Refrigerant Flow Heat Pump
  • $600 per ton
  • Or $1,200 for eligible products purchased between October 1 and December 31, 2020


Occupancy sensors

Type Requirements Incentive
Room Occupancy Sensor
  • Must be listed to control a packaged terminal air conditioner or heat pump with back-up electric resistance heating
  • Must have dual technology: passive infrared and motion sensing
  • Must have the capability to control heating and cooling at three different temperature setpoints: occupied, occupied/sleeping and unsold/unoccupied
$90 per packaged terminal heat pump


Eligibility Requirements

  • You must be a commercial FortisBC or municipal electricity customer of Grand Forks, Penticton, Summerland, or Nelson Hydro.
  • You must be a registered charity providing assistance to income-qualified persons, or a housing provider that is:
    • a local government
    • housing society registered under the Societies Act
    • a housing co-op registered under the Cooperative Association Act or
    • a governing body of an Indigenous band, provided the housing is primarily for income-qualified households
  • You must be either the registered owner, long-term leaseholder, or property manager of the premises.
    • Property managers can apply for rebates on behalf of owners if they have legal authority and permission to bind them to the terms and conditions.
  • Full eligibility requirements can be found on the FortisBC website.

How to Apply

  1. Carefully read the terms and conditions to confirm your eligibility.
  2. Purchase and install qualifying equipment.
  3. Apply online for heat pump and water heater incentives or email your completed incentive application form and supporting documentation to businessrebates@fortisbc.com with the following information:
    • your FortisBC electricity account number or municipal account number from Penticton, Summerland, Grand Forks or Nelson Hydro.
    • your email
    • scanned or PDF copies of all receipts for the purchase and installation of products relevant to the incentives you are applying for.
    • Ensure all receipts are marked “paid,” clear, legible, itemized and indicate relevant information such as brand, model number and any other required information in your application.


  • You must submit an application and supporting documentation no later than 365 days after the purchase date of the product(s)
  • Install the product within 180 days of submitting the application and supporting documentation.


  • Check out our incentive search tool for other energy efficiency upgrades incentives.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
  • Learn more and apply for incentives by visiting FortisBC.
  • By using, visiting, or browsing CleanBC and the Energy Coach service, you accept and agree to these Terms of Use.

Program Contact Information

For further information, please contact your electricity technical advisor, call 1-866-436-7847 or email businessrebates@fortisbc.com