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FortisBC is offering incentives to encourage customers to install insulation on uninsulated pipes and tanks for hot water and steam that are heated by natural gas.

Available Incentives

Product Requirements Incentive
Pipe insulation
  • Must be installed on hot liquid, water or steam pipes at least ½” in diameter
$4 per linear foot
Tank insulation
  • Must be installed on a tank containing a solution or liquid with a temperature between 49 and 77°C (120 and 170°F)
$6 per square foot
Tank insulation
  • Must be installed on a tank containing a solution or liquid with a temperature between 77 and 93°C (170 and 200°F)
$6 to $9 per square foot

Eligibility Requirements

  • You must be a FortisBC natural gas customer under any rate class except Rate 1.
  • You must be an owner or long-term leaseholder of an exiting commercial or industrial building or builder, developer or owner of a new commercial or industrial construction project.
  • Insulation must be installed on pipes and/or tanks that are connected to primarily natural gas-fired equipment for transferring heat to the solution or liquid.
    • Up to a maximum of 25 per cent of the hot water and steam system can be multi-fuel or non-natural gas-fired.
    • Systems not meeting this requirement may still be eligible, however, are subject to additional analysis, and require pre-approval from FortisBC.
  • Insulation being installed must be at least 1 inch thick.
  • Replacement of damaged (existing) insulation is not eligible.
  • Tanks with pre-existing insulation are not eligible.
  • Full eligibility requirements can be found on the FortisBC website.
  • Pipe insulation must be:
    • elastomeric foam rubber
    • polyethylene foam
    • UV-resistant polyethylene foam
    • mineral wool
    • fibreglass
    • rigid polyurethane foam
    • rigid phenolic foam
    • cellular glass
    • calcium silicate
  • Tank insulation must be:
    • foam
    • mineral wool
    • fibreglass

How to Apply

  1. Carefully read the terms and conditions to confirm your eligibility.
  2. Complete the pipe and tank insulation rebate application. Your rebate must include:
    • a copy of a paid invoice showing product type, quantity, make, and model number
    • total installed cost (before tax).
  3. Email the completed and signed application form and scanned copies of supporting invoices to industrialrebates@fortisbc.com.


  • You must submit an application and supporting documentation no later than 365 days after the purchase date of the product(s) (as shown on the paid invoice)


  • Check out our incentive search tool for other energy efficiency upgrades incentives.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
  • Learn more and apply for incentives by visiting FortisBC.
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Program Contact Information

If you have questions, contact your key account manager or email.