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What happens if my project requires an extension?

Projects will be expected to be completed within a 12-month timeframe. If an extension is required, the request must be made to your Key Account Manager or the Power of Business Help Desk if you do not have a Key Account Manager. BC Hydro will assess the request, and...

What is ENERGY STAR® Portfolio Manager?

ENERGY STAR Portfolio Manager is a web-based benchmarking tool developed by the U.S. Environmental Protection Agency that allows you to benchmark the energy performance of your buildings. It has been adapted for use by Canadian users and includes, Canadian weather...

What is a Utility Account Manager and how do I find mine?

A utility account manager (FortisBC) or key account manager (BC Hydro) assists commercial and business customers with their energy needs. They are able to answer any questions about utility services, rates, energy efficiency, and incentive programs. Many of the...

What are ASHRAE Energy Audits?

The American Society of Heating, Refrigeration and Air-Conditioning Engineers (ASHRAE) has developed standards and guidelines for performing energy audits on buildings. ASHRAE has three levels of energy audit that increase in terms of the depth, scope, and detail of...